Training on Performance Management, Feedback, and Coaching Skills
Course Overview
Effective performance management and coaching are critical for employee development, engagement, and organizational success. Leaders who provide constructive feedback and guide professional growth create high-performing teams and foster a culture of continuous improvement.
This 5-day course equips leaders, managers, and professionals with practical skills to manage performance, deliver feedback effectively, and apply coaching techniques. Participants will learn to set clear expectations, provide actionable feedback, address performance gaps, and support employees in achieving their potential.
The program covers performance appraisal frameworks, feedback models, coaching approaches, motivational techniques, and employee development strategies. Interactive exercises, role-playing, and case studies provide hands-on experience in using feedback and coaching to drive performance and engagement.
By the end of the training, participants will be able to deliver effective feedback, implement coaching strategies, enhance employee accountability, and foster continuous improvement across their teams.
Duration
5 Days
Who Should Attend
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Team leaders and supervisors
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HR and talent development professionals
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Managers at all levels seeking to strengthen coaching skills
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Executives aiming to improve employee engagement
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Professionals transitioning into people-management roles
Course Impact
Organizational Impact
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Enhanced employee performance and productivity.
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Stronger culture of accountability and feedback.
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Improved employee retention and engagement.
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Better alignment of individual goals with organizational strategy.
Individual Impact
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Mastery of effective coaching conversations.
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Confidence in giving and receiving constructive feedback.
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Tools to manage underperformance tactfully.
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Ability to motivate, develop, and inspire teams.
Course Objectives
By the end of this training, participants will be able to:
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Understand performance management as a continuous process.
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Apply structured feedback models (e.g., SBI, BOOST).
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Develop coaching skills to support employee growth.
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Address performance gaps constructively.
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Create a culture of open communication and learning.
Course Outline
Module 1: Foundations of Performance Management
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Role of managers in performance development.
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Linking performance to organizational goals.
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Setting SMART and stretch goals.
Module 2: Feedback as a Development Tool
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Principles of effective feedback.
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Feedback frameworks (SBI, BOOST, DESC).
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Practicing constructive and balanced feedback.
Module 3: Coaching for Growth and Performance
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Core coaching principles and mindset.
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Using the GROW model for coaching conversations.
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Active listening and powerful questioning techniques.
Module 4: Handling Performance Challenges
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Addressing underperformance with empathy and clarity.
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Managing resistance and defensiveness.
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Role-plays: difficult performance conversations.
Module 5: Embedding Feedback & Coaching in Teams
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Creating a feedback-rich culture.
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Encouraging peer-to-peer coaching.
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Monitoring progress and continuous improvement.
Prerequisites
Course Administration and Investment
Whether you join us in a physical boardroom or through our virtual campus, we’ve designed every administrative detail for a seamless, professional experience.
Our fees are all inclusive during course hours.
- Covered: High level tuition, comprehensive materials (digital + physical), mid morning and afternoon refreshments, a full executive lunch, and any scheduled study visits or site tours.
- Not covered: Travel, visa fees, medical/travel insurance, personal expenses, and accommodation.
From registration to the classroom, we keep things clear and efficient.
- Registration: Find your preferred schedule, click “Register,” complete the form, and submit. Need help? Talk to us directly.
- Pre Course Assessment: After registering, you’ll receive a diagnostic survey to help facilitators tailor content to your needs.
- Joining Instructions: Once fees are paid, you’ll receive a Delegate Welcome Pack at least 7 days before the start date (venue maps, virtual access links, and pre reading materials).
We provide premium environments optimized for adult learning and networking.
- Physical Venues: Premium 4 star and 5 star executive boardrooms across our global host cities, with high tier catering.
- Virtual Instructor Led Training (VILT): High definition, interactive platforms featuring breakout rooms, digital whiteboards, and live technical support.
- NITA and Regulatory Compliance: Administrative processes align with national training authorities.
You’ll leave with tools that extend the course value far beyond the final day.
- ForElite Learner Kit: A physical or digital course manual, proprietary templates, and a curated toolkit of industry standard SOPs.
- On Site / In App Support: Dedicated course coordinators handle technical, dietary, or logistical inquiries in real time.
We validate your commitment to excellence with internationally recognized credentials.
- Attendance Tracking: Rigorous daily logging to meet corporate and regulatory accreditation requirements.
- Verifiable Credentials: Upon successful completion, you receive a certificate of course completion.
Our relationship with you doesn’t end when the course closes.
- Feedback & ROI Reporting: Detailed post course evaluations to give sponsors clear insight into training impact.
- Alumni Network Access: Every delegate joins the ForElite Alumni Network for ongoing peer to peer learning and exclusive webinars.
When is the next intake?
UpdatedWe offer customized training solutions tailored to your organization's specific needs (location, dates, content and team size).
Talk to us and we’ll guide you on the best schedule and format for your team.
Training Methodology
We turn knowledge into results. Using our P.E.A.K. Framework (Prepare, Engage, Apply, Know), every participant leaves with practical skills they can use immediately.
Proven Impact
In the last 12 months, over 1,200 professionals have applied the P.E.A.K. Framework to reduce onboarding time by an average of 30% and accelerate project delivery across 14 industries.
The outcome: Participants don’t just learn. They gain the tools, confidence, and strategy to drive measurable impact.
Tailor-Made Training and Customization
Off-the-shelf solutions rarely fit perfectly. At ForElite Training Institute, we built our Tailor-Made Training (TMT) service to embed our expertise directly into your unique strategy, culture, and operations.
We replace generic examples with scenarios from your sector (e.g., public sector, NGOs, financial services, or logistics).
Choose a format that fits your operations: intensive 3 day bootcamps or weekly sessions that minimize work disruption.
We teach directly from your actual templates, brand guidelines, or financial reports.
Host your bespoke training in any of our 21+ global cities, or we'll send facilitators to your office anywhere in the world.
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ForElite Training Institute is a global institutional capacity-building and EdTech partner that empowers organizations and professionals with transformative, high-impact learning.
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