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Training on Decision-Making and Problem-Solving Skills

Enhance decision-making and problem-solving skills. Learn analytical methods, creative thinking, and strategies to make informed, effective choices at work.
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Last updated Mar 2026
English
Level: Intermediate Format: In-Person & Online Duration: 5 Days Certification
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Training on Decision-Making and Problem-Solving Skills - Course Cover Image
Next scheduled session
15 Jun 2026 - 19 Jun 2026
Nakuru, Kenya
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Course Overview

UPDATED 3 months ago

Effective decision-making and problem-solving are essential for achieving organizational goals and navigating complex challenges. Leaders and professionals must combine analytical thinking, creativity, and practical strategies to make informed choices and minimize risks.

This 5-day course equips managers, team leaders, supervisors, and professionals with tools and techniques to improve problem-solving and decision-making capabilities. Participants will explore frameworks for critical thinking, risk assessment, data analysis, and creative solutions, reinforced through real-world case studies and interactive exercises.

The program covers structured decision-making models, problem-solving frameworks, root cause analysis, risk evaluation, scenario planning, and collaborative decision-making techniques. Participants gain hands-on experience in tackling complex workplace challenges and applying solutions effectively.

By the end of the training, participants will be able to analyze problems critically, make well-informed decisions, minimize risks, and implement solutions that drive organizational success.

Duration

5 Days

Who Should Attend

  • Managers and team leaders

  • Supervisors and project coordinators

  • Professionals involved in strategic or operational decision-making

  • Anyone seeking to strengthen analytical and critical thinking skills

Course Impact

Organizational Impact

  • Improved quality of decisions across teams

  • Faster and more effective problem resolution

  • Reduced risks and costly mistakes

  • Stronger collaboration in tackling complex issues

Personal Impact

  • Enhanced critical and creative thinking

  • Confidence in making timely and effective decisions

  • Ability to analyze problems from multiple perspectives

  • Practical application of decision-making models in daily work

Course Objectives

By the end of the course, participants will be able to:

  • Apply structured decision-making frameworks.

  • Use analytical and creative tools for problem-solving.

  • Evaluate risks and uncertainties in decision-making.

  • Facilitate group decision-making and conflict resolution.

  • Apply problem-solving techniques to real-life workplace challenges.

Course Outline

Module 1: Fundamentals of Decision-Making & Problem-Solving

  • Principles of effective decision-making

  • Types of problems and decisions

  • Common barriers to good decision-making

Module 2: Analytical Tools & Techniques

  • Root cause analysis (Fishbone, 5 Whys)

  • SWOT and PESTLE analysis

  • Decision trees and matrices

Module 3: Creative & Critical Thinking in Problem-Solving

  • Brainstorming and lateral thinking

  • Innovation in decision-making

  • Overcoming cognitive biases

Module 4: Group Decision-Making & Conflict Resolution

  • Facilitating team-based problem-solving

  • Managing differing opinions

  • Consensus-building techniques

Module 5: Practical Application & Case Studies

  • Real-world decision-making scenarios

  • Case studies from business and organizational contexts

  • Action planning for workplace application

Prerequisites

No specific prerequisites required. This course is suitable for beginners and professionals alike.

Course Administration and Investment

Whether you join us in a physical boardroom or through our virtual campus, we’ve designed every administrative detail for a seamless, professional experience.

1. Training Fees & Inclusions

Our fees are all inclusive during course hours.

  • Covered: High level tuition, comprehensive materials (digital + physical), mid morning and afternoon refreshments, a full executive lunch, and any scheduled study visits or site tours.
  • Not covered: Travel, visa fees, medical/travel insurance, personal expenses, and accommodation.
2. Enrolment and Onboarding

From registration to the classroom, we keep things clear and efficient.

  • Registration: Find your preferred schedule, click “Register,” complete the form, and submit. Need help? Talk to us directly.
  • Pre Course Assessment: After registering, you’ll receive a diagnostic survey to help facilitators tailor content to your needs.
  • Joining Instructions: Once fees are paid, you’ll receive a Delegate Welcome Pack at least 7 days before the start date (venue maps, virtual access links, and pre reading materials).
3. Logistics and Learning Environment

We provide premium environments optimized for adult learning and networking.

  • Physical Venues: Premium 4 star and 5 star executive boardrooms across our global host cities, with high tier catering.
  • Virtual Instructor Led Training (VILT): High definition, interactive platforms featuring breakout rooms, digital whiteboards, and live technical support.
  • NITA and Regulatory Compliance: Administrative processes align with national training authorities.
4. Materials & Technical Support

You’ll leave with tools that extend the course value far beyond the final day.

  • ForElite Learner Kit: A physical or digital course manual, proprietary templates, and a curated toolkit of industry standard SOPs.
  • On Site / In App Support: Dedicated course coordinators handle technical, dietary, or logistical inquiries in real time.
5. Certification & Assessment

We validate your commitment to excellence with internationally recognized credentials.

  • Attendance Tracking: Rigorous daily logging to meet corporate and regulatory accreditation requirements.
  • Verifiable Credentials: Upon successful completion, you receive a certificate of course completion.
6. Post Course Continuity

Our relationship with you doesn’t end when the course closes.

  • Feedback & ROI Reporting: Detailed post course evaluations to give sponsors clear insight into training impact.
  • Alumni Network Access: Every delegate joins the ForElite Alumni Network for ongoing peer to peer learning and exclusive webinars.

When is the next intake?

Updated
June 2026
15 Jun - 19 Jun 2026
Nakuru, Kenya
5 days
KES 104,999
USD 1,399
Enroll Now
15 Jun - 19 Jun 2026
Arusha, Tanzania
5 days
USD 1,999
Enroll Now
15 Jun - 19 Jun 2026
Cape Town, South Africa
5 days
USD 3,299
Enroll Now
22 Jun - 26 Jun 2026
Kisumu, Kenya
5 days
KES 109,999
USD 1,399
Enroll Now
22 Jun - 26 Jun 2026
Zanzibar, Tanzania
5 days
USD 2,199
Enroll Now
22 Jun - 26 Jun 2026
Kigali, Rwanda
5 days
USD 1,799
Enroll Now
29 Jun - 3 Jul 2026
Dubai, United Arabs Emirates
5 days
USD 3,999
Enroll Now
29 Jun - 3 Jul 2026
Accra, Ghana
5 days
USD 5,999
Enroll Now
29 Jun - 3 Jul 2026
Dakar, Senegal
5 days
USD 3,999
Enroll Now
July 2026
6 Jul - 10 Jul 2026
Nairobi, Kenya
5 days
KES 99,999
USD 1,399
Enroll Now
6 Jul - 10 Jul 2026
Dubai, United Arabs Emirates
5 days
USD 3,999
Enroll Now
6 Jul - 10 Jul 2026
Zanzibar, Tanzania
5 days
USD 2,199
Enroll Now
6 Jul - 10 Jul 2026
Cape Town, South Africa
5 days
USD 3,299
Enroll Now
6 Jul - 10 Jul 2026
Abuja, Nigeria
5 days
USD 3,799
Enroll Now
13 Jul - 17 Jul 2026
Mombasa, Kenya
5 days
KES 119,999
USD 1,399
Enroll Now
13 Jul - 17 Jul 2026
Kampala, Uganda
5 days
USD 1,999
Enroll Now
13 Jul - 17 Jul 2026
Accra, Ghana
5 days
USD 5,999
Enroll Now
13 Jul - 17 Jul 2026
Kigali, Rwanda
5 days
USD 1,799
Enroll Now
20 Jul - 24 Jul 2026
Nakuru, Kenya
5 days
KES 104,999
USD 1,399
Enroll Now
20 Jul - 24 Jul 2026
Dar es Salaam, Tanzania
5 days
USD 1,999
Enroll Now
20 Jul - 24 Jul 2026
Johannesburg, South Africa
5 days
USD 2,899
Enroll Now
20 Jul - 24 Jul 2026
Dakar, Senegal
5 days
USD 3,999
Enroll Now
27 Jul - 31 Jul 2026
Kisumu, Kenya
5 days
KES 109,999
USD 1,399
Enroll Now
27 Jul - 31 Jul 2026
Arusha, Tanzania
5 days
USD 1,999
Enroll Now
27 Jul - 31 Jul 2026
Pretoria, South Africa
5 days
USD 2,899
Enroll Now
27 Jul - 31 Jul 2026
Cairo, Egypt
5 days
USD 4,499
Enroll Now
August 2026
3 Aug - 7 Aug 2026
Nairobi, Kenya
5 days
Enroll Now
3 Aug - 7 Aug 2026
Kampala, Uganda
5 days
Enroll Now
3 Aug - 7 Aug 2026
Johannesburg, South Africa
5 days
Enroll Now
3 Aug - 7 Aug 2026
Cairo, Egypt
5 days
Enroll Now
10 Aug - 14 Aug 2026
Mombasa, Kenya
5 days
Enroll Now
10 Aug - 14 Aug 2026
Dar es Salaam, Tanzania
5 days
Enroll Now
10 Aug - 14 Aug 2026
Pretoria, South Africa
5 days
Enroll Now
10 Aug - 14 Aug 2026
Abuja, Nigeria
5 days
Enroll Now
17 Aug - 21 Aug 2026
Nakuru, Kenya
5 days
Enroll Now
17 Aug - 21 Aug 2026
Arusha, Tanzania
5 days
Enroll Now
17 Aug - 21 Aug 2026
Cape Town, South Africa
5 days
Enroll Now
24 Aug - 28 Aug 2026
Kisumu, Kenya
5 days
Enroll Now
24 Aug - 28 Aug 2026
Zanzibar, Tanzania
5 days
Enroll Now
24 Aug - 28 Aug 2026
Kigali, Rwanda
5 days
Enroll Now
31 Aug - 4 Sep 2026
Dubai, United Arabs Emirates
5 days
Enroll Now
31 Aug - 4 Sep 2026
Accra, Ghana
5 days
Enroll Now
31 Aug - 4 Sep 2026
Dakar, Senegal
5 days
Enroll Now
September 2026
7 Sep - 11 Sep 2026
Nairobi, Kenya
5 days
Enroll Now
7 Sep - 11 Sep 2026
Dubai, United Arabs Emirates
5 days
Enroll Now
7 Sep - 11 Sep 2026
Zanzibar, Tanzania
5 days
Enroll Now
7 Sep - 11 Sep 2026
Cape Town, South Africa
5 days
Enroll Now
7 Sep - 11 Sep 2026
Abuja, Nigeria
5 days
Enroll Now
14 Sep - 18 Sep 2026
Mombasa, Kenya
5 days
Enroll Now
14 Sep - 18 Sep 2026
Kampala, Uganda
5 days
Enroll Now
14 Sep - 18 Sep 2026
Accra, Ghana
5 days
Enroll Now
14 Sep - 18 Sep 2026
Kigali, Rwanda
5 days
Enroll Now
21 Sep - 25 Sep 2026
Nakuru, Kenya
5 days
Enroll Now
21 Sep - 25 Sep 2026
Dar es Salaam, Tanzania
5 days
Enroll Now
21 Sep - 25 Sep 2026
Johannesburg, South Africa
5 days
Enroll Now
21 Sep - 25 Sep 2026
Dakar, Senegal
5 days
Enroll Now
28 Sep - 2 Oct 2026
Kisumu, Kenya
5 days
Enroll Now
28 Sep - 2 Oct 2026
Arusha, Tanzania
5 days
Enroll Now
28 Sep - 2 Oct 2026
Pretoria, South Africa
5 days
Enroll Now
28 Sep - 2 Oct 2026
Cairo, Egypt
5 days
Enroll Now
October 2026
5 Oct - 9 Oct 2026
Nairobi, Kenya
5 days
Enroll Now
5 Oct - 9 Oct 2026
Dubai, United Arabs Emirates
5 days
Enroll Now
5 Oct - 9 Oct 2026
Zanzibar, Tanzania
5 days
Enroll Now
5 Oct - 9 Oct 2026
Cape Town, South Africa
5 days
Enroll Now
5 Oct - 9 Oct 2026
Abuja, Nigeria
5 days
Enroll Now
12 Oct - 16 Oct 2026
Mombasa, Kenya
5 days
Enroll Now
12 Oct - 16 Oct 2026
Kampala, Uganda
5 days
Enroll Now
12 Oct - 16 Oct 2026
Accra, Ghana
5 days
Enroll Now
12 Oct - 16 Oct 2026
Kigali, Rwanda
5 days
Enroll Now
19 Oct - 23 Oct 2026
Nakuru, Kenya
5 days
Enroll Now
19 Oct - 23 Oct 2026
Dar es Salaam, Tanzania
5 days
Enroll Now
19 Oct - 23 Oct 2026
Johannesburg, South Africa
5 days
Enroll Now
19 Oct - 23 Oct 2026
Dakar, Senegal
5 days
Enroll Now
26 Oct - 30 Oct 2026
Kisumu, Kenya
5 days
Enroll Now
26 Oct - 30 Oct 2026
Arusha, Tanzania
5 days
Enroll Now
26 Oct - 30 Oct 2026
Pretoria, South Africa
5 days
Enroll Now
26 Oct - 30 Oct 2026
Cairo, Egypt
5 days
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November 2026
2 Nov - 6 Nov 2026
Nairobi, Kenya
5 days
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2 Nov - 6 Nov 2026
Kampala, Uganda
5 days
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2 Nov - 6 Nov 2026
Johannesburg, South Africa
5 days
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2 Nov - 6 Nov 2026
Cairo, Egypt
5 days
Enroll Now
9 Nov - 13 Nov 2026
Mombasa, Kenya
5 days
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9 Nov - 13 Nov 2026
Dar es Salaam, Tanzania
5 days
Enroll Now
9 Nov - 13 Nov 2026
Pretoria, South Africa
5 days
Enroll Now
9 Nov - 13 Nov 2026
Abuja, Nigeria
5 days
Enroll Now
16 Nov - 20 Nov 2026
Nakuru, Kenya
5 days
Enroll Now
16 Nov - 20 Nov 2026
Arusha, Tanzania
5 days
Enroll Now
16 Nov - 20 Nov 2026
Cape Town, South Africa
5 days
Enroll Now
23 Nov - 27 Nov 2026
Kisumu, Kenya
5 days
Enroll Now
23 Nov - 27 Nov 2026
Zanzibar, Tanzania
5 days
Enroll Now
23 Nov - 27 Nov 2026
Kigali, Rwanda
5 days
Enroll Now
30 Nov - 4 Dec 2026
Dubai, United Arabs Emirates
5 days
Enroll Now
30 Nov - 4 Dec 2026
Accra, Ghana
5 days
Enroll Now
30 Nov - 4 Dec 2026
Dakar, Senegal
5 days
Enroll Now
December 2026
7 Dec - 11 Dec 2026
Nairobi, Kenya
5 days
Enroll Now
7 Dec - 11 Dec 2026
Dubai, United Arabs Emirates
5 days
Enroll Now
7 Dec - 11 Dec 2026
Zanzibar, Tanzania
5 days
Enroll Now
7 Dec - 11 Dec 2026
Cape Town, South Africa
5 days
Enroll Now
7 Dec - 11 Dec 2026
Abuja, Nigeria
5 days
Enroll Now
14 Dec - 18 Dec 2026
Mombasa, Kenya
5 days
Enroll Now
14 Dec - 18 Dec 2026
Kampala, Uganda
5 days
Enroll Now
14 Dec - 18 Dec 2026
Accra, Ghana
5 days
Enroll Now
14 Dec - 18 Dec 2026
Kigali, Rwanda
5 days
Enroll Now
21 Dec - 25 Dec 2026
Nakuru, Kenya
5 days
Enroll Now
21 Dec - 25 Dec 2026
Dar es Salaam, Tanzania
5 days
Enroll Now
21 Dec - 25 Dec 2026
Johannesburg, South Africa
5 days
Enroll Now
21 Dec - 25 Dec 2026
Dakar, Senegal
5 days
Enroll Now
28 Dec - 1 Jan 2027
Kisumu, Kenya
5 days
Enroll Now
28 Dec - 1 Jan 2027
Arusha, Tanzania
5 days
Enroll Now
28 Dec - 1 Jan 2027
Pretoria, South Africa
5 days
Enroll Now
28 Dec - 1 Jan 2027
Cairo, Egypt
5 days
Enroll Now
June 2026
15 Jun - 19 Jun 2026
Zoom
5 days
Enroll Now
July 2026
20 Jul - 24 Jul 2026
Zoom
5 days
Enroll Now
August 2026
24 Aug - 28 Aug 2026
Zoom
5 days
Enroll Now
September 2026
28 Sep - 2 Oct 2026
Zoom
5 days
Enroll Now
November 2026
2 Nov - 6 Nov 2026
Zoom
5 days
Enroll Now
December 2026
7 Dec - 11 Dec 2026
Zoom
5 days
Enroll Now
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Training Methodology

We turn knowledge into results. Using our P.E.A.K. Framework (Prepare, Engage, Apply, Know), every participant leaves with practical skills they can use immediately.

Proven Impact

In the last 12 months, over 1,200 professionals have applied the P.E.A.K. Framework to reduce onboarding time by an average of 30% and accelerate project delivery across 14 industries.

P.E.A.K Framework
Prepare: Set the context and outcomes.
Engage: Keep sessions interactive and relevant.
Apply: Practice with real scenarios and tools.
Know: Validate understanding and next steps.
Key Learning Methods
Experiential "Sandbox" Workshops
Practice real scenarios in a safe, hands-on environment.
Global & Regional Case Studies
Learn from organizations like Apple and Safaricom to uncover diverse strategies.
Interactive Peer-to-Peer Labs
Collaborate, share insights, and solve problems alongside fellow professionals.
Practical Strategy Audits
Receive expert feedback to improve your current projects.
Simulation & Role-Playing
Build confidence handling leadership, communication, and crisis situations.
Professional Toolkit
Access ready-to-use templates, SOPs, and frameworks for immediate application.
90-Day Implementation Plan
Leave with a clear, actionable roadmap for your workplace.
Post-Training Support
Up to 6 months of support, including up to three virtual follow-up sessions as needed.

The outcome: Participants don’t just learn. They gain the tools, confidence, and strategy to drive measurable impact.

Tailor-Made Training and Customization

Off-the-shelf solutions rarely fit perfectly. At ForElite Training Institute, we built our Tailor-Made Training (TMT) service to embed our expertise directly into your unique strategy, culture, and operations.

Industry Specific Case Studies

We replace generic examples with scenarios from your sector (e.g., public sector, NGOs, financial services, or logistics).

Modular Scheduling

Choose a format that fits your operations: intensive 3 day bootcamps or weekly sessions that minimize work disruption.

Internal Document Integration

We teach directly from your actual templates, brand guidelines, or financial reports.

Location Flexibility

Host your bespoke training in any of our 21+ global cities, or we'll send facilitators to your office anywhere in the world.

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Training on Decision-Making and Problem-Solving Skills FAQs

Quick answers to common questions about this course

This training equips participants with strategies and tools to analyze challenges, make informed decisions, and apply effective problem-solving techniques in professional contexts.
Effective decision-making ensures better outcomes, reduces risks, improves efficiency, and enables organizations to respond effectively to complex challenges.
Participants will develop skills in: Analytical and critical thinking Problem identification and root cause analysis Risk assessment and mitigation Creative and structured problem-solving Collaborative decision-making
It enables employees to address challenges efficiently, make informed choices, implement solutions effectively, and enhance overall team and organizational performance.
This course is ideal for managers, team leaders, supervisors, project coordinators, professionals involved in strategic or operational decisions, and anyone looking to strengthen analytical and critical thinking skills.

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