Training on Construction Claims Management

Construction projects often face disputes, delays, or unforeseen changes that can lead to claims impacting budgets and schedules. This course equips participants with practical knowledge and strategies to manage construction claims effectively, protecting both financial and operational interests.

Participants learn to identify potential claims early, document and analyze them systematically, and apply negotiation and dispute resolution techniques. The course covers legal frameworks, contract clauses, and standard industry practices for claims assessment and management. Real-world case studies provide insights into managing delays, variations, and contractor or subcontractor claims while maintaining compliance with contractual obligations.

By the end of the course, participants will be able to assess claims accurately, implement effective resolution strategies, and safeguard projects against financial and legal risks.

Duration

5 Days

Who Should Attend

• Project Managers
• Construction Managers
• Contract Administrators
• Engineers
• Quantity Surveyors
• Legal Professionals in Construction
• Claims Consultants
• Contractors and Subcontractors
• Professionals involved in construction project management or oversight

Organizational Impact:

• Reduced project delays and financial losses from claims

• Strengthened contract management and risk mitigation practices

• Improved decision-making and dispute resolution processes

Individual Impact:

• Enhanced skills in claims identification, documentation, analysis, and negotiation

• Ability to apply practical techniques to real-world projects

• Increased confidence in managing contractual and legal project issues

By the end of this course, participants will be able to:

• Understand the fundamentals of construction claims and the common causes of claims.
• Identify and document potential claims early in the project lifecycle.
• Analyze and evaluate claims effectively using standard methods and techniques.
• Navigate the legal and contractual aspects of construction claims.
• Develop strategies for negotiating and resolving claims amicably.
• Implement best practices for avoiding disputes and managing risks in construction projects.

Module 1: Introduction to Construction Claims

• Overview of construction claims
• Types and causes of claims
• Legal framework and contractual obligations
• Case Study: Analysis of a construction delay claim
• Practical Exercise: Identify potential claims from a sample project scenario

Module 2: Claims Identification and Documentation

• Early detection of claims
• Record keeping and documentation best practices
• Essential documents for claims management
• Case Study: Review of claim documentation in a real infrastructure project
• Practical Exercise: Prepare a claims log using a sample project dataset

Module 3: Claims Analysis and Evaluation

• Techniques for claims analysis
• Time impact analysis and delay claims
• Cost analysis and quantum claims
• Use of software tools in claims evaluation
• Case Study: Evaluation of a delay claim in a highway project
• Practical Exercise: Perform a time impact analysis using sample project data

Module 4: Claims Negotiation and Resolution

• Negotiation strategies and techniques
• Preparing for claims negotiations
• Mediation, arbitration, and litigation in construction disputes
• Case Study: Successful dispute resolution in a commercial construction project
• Practical Exercise: Role-play a negotiation session for a claims dispute

Module 5: Best Practices and Case Studies

• Risk management in construction projects
• Lessons learned from past claims
• Best practices for avoiding claims
• Case Study: Review of major construction claims and resolutions
• Practical Exercise: Develop a claims avoidance plan for a simulated project