Training on Coaching and Mentoring

In 2016, survey results indicated that 87% of millennials believe that professional development is extremely important along with career growth opportunities. Additionally, 76% of employees indicated that they want more opportunities for personal growth. Now more than ever, coaching and mentoring in the workplace for both successes in life and work is crucial to bringing forth productivity, engagement, innovation, and balance.

In this training course, participants will learn the fundamentals of the Co-Active Coaching and Mentoring along with GROW and SAID, models. They will learn the difference between coaching, mentoring, advising, training and facilitating and will be able to coach and mentor using questioning and laser-listening. This course explains the practical techniques, benefits, and value of a successful business and life coaching.

After completing this course, participants will have learned how to establish the coaching and mentoring experience, champion, motivate and hold accountable their ‘coachee,’ as well as how to prepare themselves to be a successful coach.  

Duration

5 Days

Who Should  Attend

The course is designed for managers where implementing coaching and mentoring competencies are required to cultivate performance and talent at each hierarchical level.

Organizational Impact

• Improves employee engagement, performance, and retention.

• Builds a culture of learning, collaboration, and continuous growth.

• Enhances leadership capacity at all levels of the organization.

• Supports talent development and succession planning.

Personal Impact

• Develops strong coaching and mentoring skills using proven models.

• Improves communication, questioning, and active listening techniques.

• Builds confidence to support and guide others’ professional growth.

• Enhances leadership and interpersonal effectiveness.

By the end of this course, participants will be able to:

• Understand the fundamental principles of coaching and mentoring and their relevance in the workplace.
• Identify individual and team development needs through effective assessment techniques.
• Set SMART goals for coaching and mentoring relationships.
• Utilize a variety of coaching styles and techniques to adapt to different situations and individuals.
• Provide constructive feedback that encourages growth and learning.
• Develop personalized action plans for coaching and mentoring initiatives within their organizations.

Module 1: Amazing Alliances

• The art of building a successful coaching alliance
• The ABCs of successful coaching: “Always Be Curious / Always Be Connecting”
• Identifying the coaching agenda and sticking to it every time
• The 4 Pillars of Co-Active Coaching
• The GROW model and key differences between Co-Active and GROW
• Case Study: Review a coaching scenario to identify the effectiveness of the alliance and agenda alignment.
• Practical Exercise: Develop a coaching plan for a hypothetical coachee using the 4 pillars and GROW framework.

Module 2: How Coaching and Mentoring Actually Works

• The coach as a partner: enabling personal or professional success
• The coaching 1:1 process: preparation, session structure, and follow-up
• Responsibilities of both coach and coachee
• The coach’s role: offering perspectives, acting as an auditor
• Guiding coachees in decision-making, goal setting, and balancing commitments
• Case Study: Analyze a failed coaching session and discuss what could have improved outcomes.
• Practical Exercise: Conduct a mock 1:1 coaching session with peer feedback.

Module 3: Coaching in Practice

• Setting expectations for coaches and coachees
• Integrating coaching into organizational policy
• Holding employees accountable and ensuring commitment to coaching
• Developing coaching communication skills
• Building empathy and responding effectively to coachee issues
• Case Study: Examine an organizational coaching initiative and its impact on employee performance.
• Practical Exercise: Practice role-playing coaching conversations focusing on accountability and empathy.

Module 4: Mentoring in Practice

• Understanding mentorship and its differences from coaching
• Setting expectations for mentors and mentees
• Holding mentees accountable and gaining commitment
• Developing mentoring communication skills
• Responding effectively to mentee concerns and challenges
• Case Study: Evaluate a mentoring program within an organization and identify success factors.
• Practical Exercise: Conduct a mentoring session role-play, providing guidance while encouraging independence.

Module 5: Implementing Coaching and Mentoring Policies and Processes

• Establishing organizational coaching and mentoring policies
• Designing processes for launching coaching and mentoring programs
• Maintaining confidentiality in manager-coachee or mentor-mentee relationships
• Initiating and terminating coaching/mentoring agreements
• Best practices for sustaining a coaching culture
• Case Study: Review an organization’s rollout of a coaching and mentoring program; identify lessons learned.
• Practical Exercise: Draft a policy and process outline for a new coaching/mentoring program in your organization.